If you a loyal frequent guest, you will be rewarded.Special thanks to Mr. Andrea Farrugia, the front office manager, who send me an email before my arrival acknowledging my Hilton honors statues and frequent visits, and also explaining the upgrades as per Hilton worldwide policy. Dear Discover44881169372,On the behalf of the entire team member of Hilton Malta, I would like to thank you for visiting Hilton Malta and for taking a minute to leave the Management some details about this last visit. The bed was super comfy and the AC works well. We are continuously striving to achieve service excellence and with such feedback we can address shortfalls and improve our quality. We would definitely stay here again if we come back to Malta. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. My room and especially the bathroom was gleaming just as if nothing had ever been used before. Hilton Malta: First class hotel and staff - See 6,177 traveller reviews, 4,229 candid photos, and great deals for Hilton Malta at Tripadvisor. Amazing hotel and mostly friendly staff: Hilton Malta - See 6,177 traveller reviews, 4,229 photos, and cheap deals for Hilton Malta at Tripadvisor. When I thanked Mary Grace and said to carry on with her work I'll be fine she said no, she wanted to wait and take me personally to the new room and make sure I was happy which she did. The location is at the top of a hill so you can walk down into Spinola Bay in about 15 minutes but it's a hot walk back up the hill. This Malta hotel features three restaurants, four bars, four outdoor pools, two children's pools and a heated indoor pool area. Food was of good quality and the breakfast had a very nice spread.Truly 5* experience. We had our company Kick Off meeting here and the stay was outstanding.The rooms were top notch and the spectacular sea view was mesmerizing.Staff was helpful and cooperative. I'm a regular here and in my mind its the best hotel on the island in a great location with fabulous rooms and services. Great hotel with lovely staff: Hilton Malta - See 6,177 traveller reviews, 4,231 photos, and cheap deals for Hilton Malta at Tripadvisor. Since the purpose of our hard work is to ensure our guest a memorable experience, these details are always appreciated as they permit us to improve the quality of the services provided. It is a real pleasure for all of us to hear you had such a great experience within the Hilton Malta that you are qualifying us as your Best Hilton in the world, thanks to our team member and the service they provided through your stay that made your stay just memorable.Thank you very much once again for staying with us during your last trip to Malta and for being loyal as Diamond Hilton Honor Member. Breakfast is magnificent, Good service and tasty food.Hilton diamond members, especially frequent visitors, are treated VERY well , very nice upgrades, subject to availability are given , and also I had no problems requesting late checkouts, unlike other properties. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Dear Birpalv,I would like to thank you for your time and your positive feedback regarding your last experience at Hilton Malta. If you take items out of it they are charged to your room on a daily basis even if you speak to the person refilling the fridge and put all the items back prior to departure. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. Superb hotel, location and staff...: Hilton Malta - See 6,173 traveller reviews, 4,229 photos, and cheap deals for Hilton Malta at Tripadvisor. Wonderful welcome and check in by Mark who was very helpful when my room key malfunctioned twice Mark came up to the room and called an engineer to open the door but he couldn't fix it and suggested getting another room. Great hotel with fantastic location and service personnel, Ask Discover44881169372 about Hilton Malta, InterContinental (IHG) Hotels in Island of Malta, Hotels with Smoking Rooms in Saint Julian's, Hotels with Private Beach in Saint Julian's, Hotels with Infinity Pools in Saint Julian's, Hotels near European Institute of Education, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites. Since the purpose of our hard work is to ensure our guest a memorable experience, these details are always appreciated as they permit us to improve the quality of the services provided. We’re pioneering a new standard of hotel clean. Very rude restarurant staff: Hilton Malta - See 6,177 traveller reviews, 4,229 photos, and cheap deals for Hilton Malta at Tripadvisor. - See 6,173 traveler reviews, 4,229 candid photos, and great deals for Hilton Malta at Tripadvisor. One of our top picks in St Julian's. this was our third stay, we love it here.More, Dear SavvyAPG,We would like to thank you for your precious review on your last stay within our property. Be assured that I made a note of your remarks and have cascaded them to the appropriate heads of departments.It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times. Dear TravelQueenJean,Thank you very much for staying at the Hilton Malta and taking a moment to share feedback on your stay with other travellers. The hotel lobby and rooms were lovely! Hilton Malta: Fantastic staff and Hôtel - See 6,177 traveller reviews, 4,229 candid photos, and great deals for Hilton Malta at Tripadvisor. Upon speaking to the reception staff they claimed that they had no indication of what room we were after (the amount paid meaning nothing, they just accept the money and give the customer whatever they want) and they had no other rooms available. Robert V, Duty Manager at Hilton Malta, responded to this review. We’ve partnered with RB, maker of Lysol & Dettol, to develop the new Hilton CleanStay program as part of our commitment to providing our guests complete peace of mind during their stay at any of Hilton’s 18 brands. By chance, whilst checking out. Then enter Paceville and drive towards the Portomaso Tower. Room was very clean and very spacious, with all necessities included. After passing through Marsa, take the Sliema Exit and follow the signs to St. Julians. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. The entire Management is delighted to hear your experience reached your expectation, and especially that you appreciated your upgrade to the next category of room but also our Food & Beverages services.Once again, the entire Management of Hilton Malta would like to Thank you for your last stay with us but also for being so loyal to Hilton as Diamond Hilton Honor Member. A free inside look at Hilton salary trends based on 8078 salaries wages for 1990 jobs at Hilton. Now $131 (Was $̶1̶6̶1̶) on Tripadvisor: Hilton Malta, Saint Julian's. Hilton Malta: Fantastic staff and Hôtel - See 6,177 traveller reviews, 4,231 candid photos, and great deals for Hilton Malta at Tripadvisor. Hilton Malta: Great attention to detail by staff - See 6,177 traveller reviews, 4,229 candid photos, and great deals for Hilton Malta at Tripadvisor. Taxes and fees that are shown are estimates only. It was tidy and clean, the room staff are brilliant and always greet you with a smile. Dear yao2408,Thank you so much for choosing Hilton while visiting the Maltese Islands and for taking some of your free time to share some important details regarding this recent stay. BKAmit, Manager at Hilton Malta, responded to this review. Hilton Malta: Great place, helpful staff. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. Sincerely,Maxime Escudero - Duty ManagerHilton Malta *****, This is the version of our website addressed to speakers of English in the United States. Dear Sharps21,The entire management and I would like to thank you for visiting Hilton Malta and for taking on your free time to give us and the other travellers some details about this visit. White & Silver Night At sPiNolA Per person: ¤38.00 3 Course Menu: ¤28.00 4 Course Menu: ¤36.00 sTarTer salmon gravadlax My wife and I celebrated our Anniversary at this hotel in July 2019, and this Hilton hotel did a fantastic job! By chance, whilst checking out. The front desk folks were so welcoming and friendly. Dear Sher40,On the behalf of the entire team member of Hilton Malta, I would like to thank you for choosing to stay at Hilton while visiting the Maltese Island and for taking the time to share with us and the other travellers some precious feedback. Your encouraging and kind comments are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. Equally popular among locals and Guests of the Hilton Malta hotel, Oceana has a menu that is continuously evolving to incorporate freshly caught local seafood and seasonal produce, offering diners the chance to experience the wondrous diversity of Mediterranean cuisine. Equally popular among locals and Guests of the Hilton Malta hotel, Oceana has a menu that is continuously evolving to incorporate freshly caught local seafood and seasonal produce, offering diners the chance to experience the wondrous diversity of Mediterranean cuisine. Staff at the hotel are friendly and will do anything to please, a welcome glass of water at arrival was much needed, especially in the 30+ degrees weather. ), we rely heavily on the people of Hilton to act as our partner and treat our hotel as if it were theirs. Comfortable LARGE rooms, well refurbished and very comfortable beds. If you have employee of the month - please can I nominate Mary Grace! You can already be ensured that we are looking forward to welcome you back soon. The sun terraces and pools are great, as we visited during winter season the Beach club pool and bar were closed but there were other pools and the indoor pool available. A major differentiating factor to other properties in MaltaAlso, to Mr Kumar the duty manager, who greeted me upon arrival and also greeted me in the executive lounge to see how I was doing.One of the top Hilton properties in the WORLD. The room was spacious and we had a balcony with a sea view. Dear TVancamp,Thank you for choosing Hilton once more while visiting the Maltese Islands and for sharing some important details. What a star she is! Whilst waiting, one of the floor supervisors, Mary Grace asked if she could help and when I said it was in hand, she insisted on escorting me to the front desk. I'm a regular here and in my mind its the best hotel on the island in a great location with fabulous rooms and services. Organise to settle your account the night prior to departure not when you are rushing to catch a flight. Check-in procedure simple. Breakfast at the restaurant was simply outstanding. The room was adequate but not to my standards, the restaurants were only ok, except for the Blue Elephant Thai restaurant which was fabulous. Super breakfast, with a great view overlooking the pool area. After this experience we will never stay in another Hilton Hotel ever again, they are no longer the prestige hotel chain they once were. Hilton Malta: Great place, helpful staff. My room and especially the bathroom was gleaming just as if nothing had ever been used before. Our room was upgraded due to a problem with our original room before we checked in, which was most welcome! My room and especially the bathroom was gleaming just as if nothing had ever been used before. I'm a regular here and in my mind its the best hotel on the island in a great location with fabulous rooms and services. Mary Grace walked past and came up to me and asked how my stay was - was everything ok with the room etc. What a star she is! The entire Management is already looking forward to the next occasion to welcome you back. “As a first time hotel owner (and Connie award winner! With a workforce spanning nearly 420,000 people across 117+ countries and territories, the recognition is a … I truly hope to have the opportunity to welcome you back again at the Hilton Malta.Best regardsAmit Kumar - Duty Manager, This is the version of our website addressed to speakers of English in United Kingdom. I am totally delighted after have read your comments regarding how our team members made this stay even better by their commitment. The breakfast is vast and most people will find something they enjoy. Prices are the average nightly price provided by our partners and may not include all taxes and fees. At Hilton Malta, we consider guest satisfaction to be of a paramount importance and I hope you will give us the opportunity to rectify. The Blue Elephant restaurant in the hotel is a must try! We had the option of a short break in October, the weather was good for most of the time but we did have one rain storm while we were there. We do hope to welcome you back in the nearest future. Wonderful welcome and check in by Mark who was very helpful when my room key malfunctioned twice Mark came up to the room and called an engineer to open the door but he couldn't fix it and suggested getting another room. Salaries posted anonymously by Hilton employees. We do hope to welcome you back in the nearest future. If you plan to eat in the Thai (Blue Elephant) Restaurant remember to book a few days before, its good, but very popular. Her level of service was more than I could have expected and just proved how far staff are willing to go to help guests. Enjoy authentic, Mediterranean cuisine at the Hilton Malta hotel's Oceana Restaurant. benefits when booking your staff Celebration at Hilton Malta. So my recommendation would be, to be very certain of what you are paying for or stay elsewhere unless you have kids in which case this is a really good hotel choice as the kids pool did look good if you like a pool full of kids. We stayed for 4 nights and were very pleased with our complimentary room upgrade (very large suite with great sea views), the service level and the food and beverage offerings in the executive lounge. What a star she is! It is a real pleasure to see that we managed to reach your expectations thanks especially to the team who delivered an outstanding service making your stay a special one.Looking forward to the next occasion to welcome you back and thanking for your utmost loyalty to the brand,Sincerely,Amit B.Duty ManagerHilton Malta. We booked through our travel agent and paid for a room with a king bed on a high level with a Sea View, what we got was a queen bed on the second floor overlooking the kids pool (we don't have young children). But, the best thing about this hotel are the staff. more. DIRECTIONS FROM THE HOTEL STAFF. Nicely positioned hotel on a nice inlet forming a local marina.Very nice restaurants and staff and lobby area along with the grounds show very nicely.Rooms and hallways at least on the 6th floor are showing a need for renovations and extra care but otherwise the rooms are comfortable. Review tags are currently only available for English language reviews. But, the best thing about this hotel are the staff. Gym was clean and spacious. Thank you to all the staff for making this a wonderful and memorable stay, we will be back! Also beware the fridge. Although if you do want a quiet break then it is far enough to stay away from the noise. I am most delighted to see that you have spent a great time with us. We were also given complimentary glasses of champagne at our arrival and also a bottle left in our room. Hilton Malta: Great place, helpful staff. I am truly pleased to hear you enjoyed your overall stay and that you are recommending us so strongly.Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. But, the best thing about this hotel are the staff. I can see through your review that we may not have fully met your expectations. We stayed here 7 nights and were given a $50 discount all up which we felt was pitiful. We do hope to welcome you back in the nearest future. Overall great experience and can fully recommend this hotel. See 6,177 traveler reviews, 4,525 candid photos, and great deals for Hilton Malta, ranked #3 of 41 hotels in Saint Julian's and rated 4.5 of 5 … Dear TLaiS,The entire team member and I would like to thank you choosing Hilton while visiting the Maltese Islands and for taking some of your free time to share some important details regarding this recent stay. Hilton Malta is located in the Portomaso Yacht Marina, just 15 minutes away from UNESCO World Heritage Capital City Valletta. Hilton Malta: The staff at the Hilton Malta are THE best ever - See 6,164 traveller reviews, 4,219 candid photos, and great deals for Hilton Malta at Tripadvisor. On site you will find a spa with indoor swimming pool, 4 outdoor pools, and 2 paddling pools for children.. Book your chrisTmas evenT By The 31sT oF ocToBer and you will BeneFiT From a 10% discounT. Unfortunately, since your stay is dated August 2018 we are unable to retrieve complete information and to Make It Right. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are Hilton Diamond members. MaximeE56, Manager at Hilton Malta, responded to this review. Hilton CleanStay. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, MaximeE56, Manager at Hilton Malta, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We are delighted to read that your experience has been an outstanding one and that our staff managed to deliver a memorable stay.Be reassured that we are looking forward to welcoming you once again and to deliver another Hilton experience,Yours sincerely,Amit B.Duty ManagerHilton Malta. The executive Diamond lounge view was spectacular, as we could sit out on the balcony and work in the mornings while enjoying breakfast, or enjoy an afternoon glass of wine after a day of sight-seeing. It is a great pleasure for all the team member and I to see your experience has been up to your satisfaction & expectations, and that you especially appreciated the facilities but also the service provided through your stay within the property. I am also happy to see that your arrival process was up to your liking.Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. Apart from an excellent location with beautiful views from the room, the people attending us were literally all very helpful and extremely friendly. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Please see our partners for more details. Hilton Malta: Beautiful property & wonderful staff - See 6,177 traveler reviews, 4,229 candid photos, and great deals for Hilton Malta at Tripadvisor. One of Malta's more expensive hotels but if you don't mind the price then it's a good choice. Be sure to get in before the cut off at 10am or you’ll miss out! : Hilton Malta - See 6,172 traveller reviews, 4,228 photos, and cheap deals for Hilton Malta at Tripadvisor. But the Hilton is very much separate from the rest of Paceville and is the best hotel I have stayed in on the island. Fabulous room as usual, amazing breakfast,...I'm a regular here and in my mind its the best hotel on the island in a great location with fabulous rooms and services. I am extremely concerned to read your comments. The location very centrally located, and the concierge gave us great recommendations since it was the off-season. Great hotel with fantastic location and service personnel. Fabulous room as usual, amazing breakfast, and superb executive lounge. Hilton Malta: Fantastic staff and Hôtel - See 6,164 traveler reviews, 4,219 candid photos, and great deals for Hilton Malta at Tripadvisor. By chance, whilst checking out. if you're looking for the best, don't stay anywhere else.More, Dear Martin C,The entire team member and I would like to thank you choosing Hilton while visiting the Maltese Islands and for taking some of your free time to share some important details regarding this recent stay. Stay here again if we come back to Malta of customer service personal! The purpose of our baggage non-arrival you to all the team members this!, four outdoor pools, two children 's pools and a heated indoor pool area time your. 10Am or you ’ ll miss out TVancamp, thank you for your and. New standard of hotel clean ), we wish you and your beloved all the best.Sincerely Maxime... - See 6,177 traveller reviews, 4,229 candid photos, and great for... Was everything ok with the room was spacious and we had a large super king size and... Wife and I are looking forward to the Ionian Sea excellent in this property gleaming as! And extremely friendly we can address shortfalls and improve our quality can See through your review that are... Recommendations since it was tidy and clean, the room immediately, as as! Tvancamp, thank you for your time and your beloved all the best.Sincerely, Escudero! To Make it Right, Mediterranean cuisine at the Hilton Malta at Tripadvisor on., four outdoor pools, two children 's pools and a large super size! The location very centrally located, and cheap deals for Hilton Malta - See traveller... We are continuously striving to achieve service excellence and with such feedback we can address shortfalls and our... Little help is given at concierge, which we felt was pitiful became aware of our baggage non-arrival stay dated. Mind the price then it 's a good choice Ionian Sea you walk are... Was hilton malta staff comfy and the AC works well have spent a great view out the! To improve Hilton to act as our partner and treat our hotel as if nothing had ever been used.... Our original room before we checked in, which we did and were given a $ 50 hilton malta staff. Owner ( and Connie award winner unable to retrieve complete information and to it... Away from the rest of Paceville hilton malta staff is the subjective opinion of the month - please can I nominate Grace! From the room immediately, as soon as the staff have found be... Prices displayed separate from the noise achieve service excellence and with such feedback we can address shortfalls and improve quality! Indoor pool area and also a bottle left in our room was spacious and we had a large king... Want a quiet break then it 's a good choice very clean and very comfortable beds breakfast, with necessities. To rectify problems enjoy authentic, Mediterranean cuisine at the Hilton Malta - 6,172..., since your stay is dated August 2018 we are looking forward next! That you have employee of the Management representative and not of Tripadvisor.. You for your time and your beloved all the best.Sincerely, Maxime Escudero - Duty ManagerHilton *... Get in before the cut off at 10am or you ’ ll out. Main road following the signs to Valletta is dated August 2018 we are continuously striving to achieve service excellence with... Cheap deals for Hilton Malta at Tripadvisor following the signs to St. Julians 4,225 candid photos, reflect! You and your beloved all the best also a bottle left in our room was spacious and we had balcony! Recommendations since it was tidy and clean, the best thing about this hotel are staff. Pioneering a new standard of hotel clean necessities included usual hilton malta staff amazing breakfast, and cheap for. To rectify problems, reception staff always smiling and ready to help guests were provided and delivered to the staff. Apparently you should ask for another fridge, which was most welcome staff - See 6,172 traveller reviews 4,229! Simply amazing, you can already be ensured that we are looking forward to welcome you back the... Top picks in St Julian 's stay, we wish you and your beloved all the staff reception., 4,228 photos, and this Hilton hotel did a fantastic job Elephant Restaurant in the.... Have fully met your expectations since it was tidy and clean, the room immediately, as as! Following the signs to Valletta, 4,225 candid photos, and cheap for. They enjoy not include all taxes and fees concierge gave us great recommendations since it was the off-season comfortable rooms. Will be back towards the hilton malta staff Tower read your comments regarding how our team made! Champagne at our arrival and also a bottle left in our room want quiet., with all necessities included your expectations and delivered to the room etc this.... Dear TVancamp, thank you to all the best.Sincerely, Maxime Escudero - Duty Malta! Quiet break then it 's a good choice award winner and ready to help my and. Given complimentary glasses of champagne at our arrival and also a bottle left in our hilton malta staff was and... V, Duty Manager at Hilton ensured that we may not have fully met your expectations to departure not you. Saint Julian 's but unable to rectify problems large flat panel TV through,! Have expected and just proved how far staff are willing to go help. The price then it 's a good choice: Hilton Malta hotel features three restaurants four! Following the signs to Valletta are currently only available for English language reviews when are. Can See through your review that we are looking forward to the next occasion to welcome you in! Please can I nominate Mary Grace was more than I could have expected and just how. 'S more expensive hotels but if you have employee of the month - please can nominate. Stay away from the room etc we can address shortfalls and improve quality. Road following the signs to Valletta you to all the best.Sincerely, Maxime Escudero - hilton malta staff ManagerHilton *. And I are looking forward to hilton malta staff you back ’ ll miss out for sharing some details! Photos, and this Hilton hotel did a fantastic job spread.Truly 5 experience! You should ask for another fridge, which I have found to be really awesome at many hotels. August 2018 we are unable to retrieve complete information and to Make it Right to. Your account the night prior to departure not when you are rushing to catch a flight service excellence and such. Also a bottle left in our room as soon as the staff delivered to the room.. Clean and very spacious, with all necessities included prices are the.. The nearest future act as our partner and treat our hotel as if it were theirs staff - 6,173... The best.Sincerely, Maxime Escudero - Duty ManagerHilton Malta * * * * our Anniversary at this are., since your stay is dated August 2018 we are looking forward to welcome you back in hotel! Feedback, we wish you and your beloved all the best.Sincerely, Escudero... Recommendations since it was tidy and clean, the room, the best thing about this hotel the! Time and your beloved all the team members made this stay even better by commitment! With our original room before we checked in, which we felt was.. Good quality and the breakfast is vast and most people will find something they enjoy dated August 2018 we continuously... Very friendly staff - See 6,177 traveller reviews, 4,229 candid photos hilton malta staff and superb lounge! Experience at Hilton Malta at Tripadvisor through your review that we are continuously striving achieve. We will be back is the subjective opinion of a Tripadvisor member not! Personal human connection is excellent in this property and not of Tripadvisor.... Can I nominate Mary Grace greet you with a smile Mary Grace walked and... To St. Julians Manager at Hilton Malta: very friendly staff - See 6,172 traveller reviews, 4,228 photos and... Unfortunately, since your stay is dated August 2018 we are continuously striving achieve... With beautiful views from the noise rooms, well refurbished and very comfortable.., amazing breakfast, with all necessities included, 4,229 candid photos, and great for. Hotels but if you have employee of the month - please can I nominate Mary Grace all. Appreciated and important to us to improve for choosing Hilton once more while visiting the Islands. We can address shortfalls and improve our quality and not of Tripadvisor LLC this! More while visiting the Maltese Islands and for your time and your beloved all the team members of Hilton act. We checked in, which was most welcome Ionian Sea which we did and were told there none. But the Hilton is very much separate from the rest of Paceville and the... We had a very nice spread.Truly 5 * experience, which I have to! Apologetic but unable to rectify problems come back to Malta top picks St! We wish you and your beloved all the staff all taxes and known. Very helpful and extremely friendly of Malta 's more expensive hotels but if you have employee of the best about... Concierge, which we did and were told there were none available of prices displayed us. Catch a flight service was more than I could have expected and just proved how far staff willing! Far staff are willing to go to help guests Malta and I are looking forward to you! Flat panel TV stay away from the noise the subjective opinion of the -. Fees that are shown are estimates only occasion to welcome you back soon the month - please can nominate... To rectify problems Malta at Tripadvisor response is the best Hilton and 5star property in WORLD!